Pave the way for sustainable growth in Wales

As a business you’re always looking for growth opportunities.

You want to expand, explore, operate overseas or even develop digitally. But with each action that grows the organisation you can leave yourself vulnerable to losing focus on the services that operate the core of your business or deliver for your team closer to home.

As a company that operates in human resources, we’re hyper-focused on these internal resources that make a profound difference to your organisation – your staff. Especially here in Wales, being on the same page as your employees doesn’t just mean understanding their issues at a local level, but often also being able to speak the same language.

Welsh is spoken by an estimated 18%-30% of the population and the Welsh government is pushing to make the adoption of the native language an essential element of local development as part of their Cymraeg 2050 action plan.

Ultimately, this means that in the near future more people than ever before will be speaking Welsh, potentially as a first or only language, and will therefore need the relevant support and resources that speak directly to their needs.

This is where Dolen HR can provide invaluable support to local business owners.

Rather than provide a universal, remote or purely digital support service, we focus our HR solutions on a local, bilingual and personal level that can have significant impacts on your business.

Being able to communicate in the right language, at a local level, brings to the table services that employees (and employers) can find vitally important to sustain an enhanced level of communication. An accurate bilingual service is crucial for effectively communicating the benefits of a tailored service or offer for your staff, it can also enable you to bridge cultural gaps, mediate disputes and quickly resolve conflicts that can arise as a result of misinterpretation.

This same method of communication can also improve your business’ talent acquisition – allowing you to not only advertise but also conduct interviews and evaluations of candidates abilities and qualifications in much more accurate detail.

Our HR Director, Leah Watkins, explained what this has meant for some of our clients: “Having Dolen operate a bilingual HR service has often allowed us to rapidly respond to client requests without the need to spend time procuring and budgeting for a third-party translation firm.

“Our understanding of the local environment, changes to national employment legislation and the ability to meet our clients face-to-face at short notice has been essential in keeping these smaller business running at full throttle. We’ve seen scenarios where huge expanses of time have been lost because one individual has tried to juggle their day-to-day role with added HR responsibilities - often also while having no personal proficiency with the Welsh language.”

Sometimes the most sought-after HR support for local businesses originates from the expertise that Dolen has knowing the language and laws of the land, which allows us to execute solutions through the complex web of employment legislation and legal documentation.

Our bilingual service means that contracts, employment resources, benefits packages and other compliance materials all align with the local laws and can be easily understood by anyone who speaks Welsh as their first language. It ensures any fines or legal disputes can be avoided as instances of misinterpretation are minimised through accurate dictation.

Not only this, but of course as a local business that’s based at M-Sparc on Ynys Môn, we’re also able to provide a personalised customer service that can’t be underestimated in human resource scenarios.

To sum it all up, in a world that’s always growing, pushing boundaries and exploring the new (we haven’t even mentioned the impact of AI yet) it pays to utilise the local knowledge, cultural competence and personal language proficiency that can help to optimise your talent management, ensure your legal compliance and enhance your employee engagement.

By partnering with Dolen HR your business gains a competitive edge, fosters your local cultural collaboration and paves the way for sustainable growth within the ever-changing Welsh landscape.

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Mae’r Gymraeg yn tyfu ac yn dod yn bwysicach i fusnesau’r rhanbarth, felly a ydych chi’n barod am lu o weithwyr Cymraeg iaith gyntaf newydd, dogfennau cyflogaeth neu hyd yn oed hysbysebion swyddi effeithiol?

Dewch i bartneru gyda Dolen HR i ennill mantais gystadleuol a pharatoi’r ffordd ar gyfer tyfiant cynaliadwy o fewn tirlun economaidd Cymru sy’n newid yn gyson.